FAQ’s about our fees, nanny pay and candidates

What fees do you charge?

Subscription - we charge a £20 monthly subscription for our service.  This includes bespoke matching you, keeping you updated with all new candidates via our weekly email and advertising your job on our website.  You can cancel your subscription at any time (or ask us to do so) but we recommend you stay with us for at least a month – you’ve paid for it!

Placement fee – when you make an offer to one of our nannies and it’s accepted we will charge you a placement fee.  This will vary according to the number of days per week that you need your nanny.  We have fee structures for permanent, temporary (one term only or part thereof) and daily placements.  Ask us for more details.

How much do I pay my nanny?

Nannies are paid direct by the family, and pay is usually worked out to an hourly rate (currently recommended as £10-12 net per hour depending on the nanny’s age and experience).

It is the family’s responsibility to pay tax and National Insurance on the nanny’s behalf and our candidates are briefed in detail at interview about this and also the importance of a written contract/agreement between Nanny and Family.  They will therefore expect that families will undertake to register them with HMRC when necessary and pay any Tax/NI that becomes applicable in addition to the recommended hourly rate.  They are also aware that as employees they are entitled to statutory benefits such as paid holiday entitlement (currently 28 days per year (pro rata)) and SSP (Statutory Sick Pay).

We work closely with Nannytax as an Agency+ member and recommend our families exclusively to them for everything associated with Payroll, Pension and Contract.  For families who choose to “go it alone” we will hold your hand throughout the whole process, refer to our colleagues at Nannytax for answers to any tricky questions and can offer you a draft contract free of charge.

What sort of hours are your nannies expecting to work?

The average “core” hours associated with after school care are between school pick-up (usually at around 3.30pm) until 6.30/7pm.  So, 3-4 hours per day.  Some of our nannies are happy to work extra hours to help with supper preparation before school pick-up, batch cooking for the whole family, grocery shopping or deliveries, light housework such as tidying children’s bedrooms, sorting and cleaning toys and clothes, or even family admin.

Is there a minimum of hours that I need to employ my nanny?

We request that our nannies are employed for a minimum of three hours per day

Are your nannies Ofsted registered?

The majority of our nannies are not.  We have no objection to families requesting that nannies become Ofsted registered and we can offer practical advice about the process.  The cost will need to be met by the family not the nanny and we find that normally this outweighs the benefits of schemes such as childcare vouchers.

Are your nannies DBS checked and do they have a Paediatric First Aid certificate?

When a nanny comes to interview at After School Nannies, if she does not already hold a valid Enhanced DBS (CRB) Disclosure, or have proof that such a check is in progress, we will process an application on her behalf via the facilitating agency Civil and Corporate with whom we are registered.

We don’t insist that our nannies have paediatric first aid training but we talk to them about it at interview and can connect them with our training partner Babyem if they would like to do a course.  Families can also request this as part of their agreement with the nanny.  We would suggest that they either cover the total cost of the course or offer to pay for half of it.

Do you interview your nannies in person?

Every one of our nannies will have been interviewed in depth in person (our interviews normally take a minimum of one hour).  Occasionally we video interview when candidates are temporarily unavailable or during our busiest recruiting periods.  We check ID (passport or ID card), visas and work permits, proof of address, NI number, Paediatric First Aid, DBS and childcare related qualification certificates and give advice about how to apply for these where necessary.

Are your nannies qualified?

Our candidates rarely have professional childcare qualifications, but they all have to have relevant childcare experience and references – and be genuinely interested in children and like spending time with them!

Do you check references?

We take up at least two references per nanny.  Verbal references are transcribed and written references are verified.  We take contact details for every referee and pass these on to families once they have offered their position to the nanny and she has accepted.  We encourage families to check references too – you might have specific questions to ask so never feel that you can’t contact a referee because we have already done so.

Do your nannies offer morning drop-off as well as afternoon pick-up?

This is not officially part of our remit for the simple reason that many of our candidates are not available first thing in the morning if they have part-time jobs lectures/tutorials to get to.  It’s also not financially “worth it” for a nanny to get up early and use public transport for work that will only last an hour or so.  If we find you an after school nanny who lives close enough and is willing then we are more than happy for you to include the morning drop-off in your “job spec”. If the morning drop-off is non-negotiable then it’s worth noting that we’ll always have a certain number of  nannies who can manage it so it might be worth considering employing two, one for the morning and one for the afternoon, as an alternative.

Do your nannies drive?

Driving can be a non-negotiable requirement for some families but if you have any flexibility it will increase the number of nannies we can offer as we always have more non-drivers on our books than drivers.  We always make a point of mentioning in our Nanny Notes any candidates who have driven elsewhere but have not yet taken to the roads in London.  Many of these are willing to drive for a family but would need some lessons in order to boost their confidence and assure families of  their safety.  We encourage families to consider this as an option and to offer to pay for refresher lessons.

Do your nannies look after babies and toddlers?

As an agency we are focused on families with children of primary school age (4 years) and upwards.  Some of our nannies have experience with younger children but by no means all.  We are not happy to place nannies with pre-school aged children unless they have specific experience of that age group and will generally recommend families to other agencies.

 Do your nannies cover half terms and school holidays?

The Agency specialises in finding nannies who want to work afternoons in term time, and usually full days in school holidays.  The majority of our nannies want to work during school half terms and holidays, at least the same core hours as during term time and more if possible.  If you don’t need a nanny during the school holidays, we advise you to offer a retainer based on the core term time salary to ensure that your nanny is able to survive financially.

Can I trial my nanny?

Yes!  We also actively encourage you to trial a nanny for a few days (paying them for the hours they work) to ensure they are the right choice for your family. We make no charge for trials of up to two days but thereafter we charge £75 per week (refundable against our final placement fee).  Whether you trial your nanny or not we encourage a comprehensive hand-over during which your new nanny will “shadow” either a parent or existing nanny in order to be taken to school to meet teachers and experience the existing after school routine at first hand.

What if it doesn’t work out?

Happily this doesn’t happen very often.  But we all know that life is uncertain and things can change.  During the first two months of your employment of one of our nannies you are covered by our refund policy whereby you will be given the choice of either a refund or a replacement nanny free of charge within three weeks.  For more details please ask to see our terms and conditions.

Scroll to top

Privacy Policy