How does the process work?

Fill in the contact form or email us.  Always remember to attach your CV.

We’ll call you to have an initial phone conversation to make sure we are the right agency for you.  We’ll talk to you about our jobs and the sort of work you will be asked to do and what you can expect to earn (currently £10-12 net per hour).  We’ll ask you about your experience with children – you don’t need to have formal experience or childcare qualifications.  Regular babysitting, tutoring, working in summer camps are all relevant types of experience.  But most important of all you’ll need to be able to show us that you genuinely like children and are interested in their development.

We’ll make sure that you live in or very close to SW London – this is the area we cover and it’s where all our families live.  They need their nannies to be as close as possible.

We’ll assess your level of English – you’ll need to be fluent in both spoken and written English in order to help our families’ children with their homework and studies.

If you’re happy to proceed we’ll arrange a time when we can meet you in person (occasionally we use Skype or FaceTime).  We meet informally in a café and it usually takes around an hour.  We’ll need you to bring your ID - passport, proof of address, driving licence if you have one and DBS certificate if you have one.  (Don’t worry if you don’t – we can apply for one on your behalf.  It’s also good to show us any other relevant certificates such as Paediatric First Aid (again, don’t worry if you don’t have this – we can introduce you to Babyem who offer regular courses).   Please bring along any written references you have already and if you don’t have these we’ll need the names and contact details of at least two referees so that we can ask them for a reference for you.  These will ideally be people whose children you have looked after or worked with.  We also accept character references from people who have observed you working with children or who have known you for a long time or worked with you in another capacity.

We’ll talk to you about what to expect in terms of salary and explain about tax, NI and Pension provision.

We’ll fill in a form together which will become the basis of the Nanny Notes we build for each of our nannies so that we can introduce you to our families.  We produce a weekly Mail-Out email for our families and your notes will be part of this in the week that we meet you.  Thereafter, as new families register with us we’ll keep sending your Nanny Notes out to any which we feel match your profile.  Our families will then contact you direct to have an initial conversation to make sure you’re well suited to each other before inviting you to meet them in person.

What happens next?

The process of finding the right family usually follows this pattern:

  • First interview

  • Second interview/short trial

  • Offer

  • (Optional) longer trial

  • Contract and Payroll

  • Hand-over

First Interview – this can be in the family’s home or some parents prefer neutral ground for a first meeting (maybe a workplace or a local café).  Most families choose home, usually in the early evening after they return from work.  We recommend no more than 30-45 minutes for a first interview.  Look upon it as a “meet and greet”; a chance for both of you to talk generally about the job and what the family is looking for.  Keep it informal and don’t worry too much at this stage about the nitty gritty of salary and contract detail.

Second Interview – if your first interview goes well then you’ll probably be asked back for a second meeting.  Many families see this as an opportunity for you to spend a little time with the children.  Maybe a game of football in the garden, some cutting and sticking and making, baking a cake or some cookies…  Or maybe something as simple as homework help or music practice. You can also use this second meeting as an opportunity to find out more about the detail of the job and ask any questions that haven’t already been answered.  By the end of this second interview you should both have a fairly good idea of whether or not you could work together.  If it feels perfect and the family makes you an offer there and then by all means accept.  But if you need to sleep on it then don’t feel pressured into making a snap decision.  Take your time and remember – trust your gut instincts; if it doesn’t feel right then it’s probably not.  And no amount of compromise is going to make it right.  Move on to the next family.  By the way, we give exactly the same advice to all our families!

You’re not alone.  Remember that we are here for you every step of the way.  We’ll get discreet post-interview feedback from the families to help you make the best decision and we’ll help you and the family to negotiate a job offer that can work for both of you.  We also love to hear from our nannies!  Keep us in the loop at all times, tell us how you’re doing and stay in touch.

Making an offer!

Most families make a verbal offer and then follow up with an offer letter (email) setting out the basic agreement (Start date, Days/Hours required, Duties - basic day-to-day job description – Salary). Some of our families make job offers subject to a successful Trial.  We love trials!  Not least because they provide a definite review point to enable both nanny and family to be honest and to air any worries or concerns.  Nannies should be paid in cash for trials (this is not contracted work) at the agreed hourly rate.

Contract and Payroll – once you have accepted the family’s offer then we will get to work to make sure that you are offered a contract (written agreement) and are paid properly (PAYE payroll where necessary).

Handover – We’ll do our best to make sure the family makes time for a proper handover.  In our experience the most successful placements are those where the nanny is given time to shadow either a parent or an existing nanny for at least one afternoon.  You should be taken to school to meet teachers, other parents and nannies.  Ideally you will do the after school “routine” together – homework, meal preparation, bathtime…

In short, we never underestimate how difficult it is to walk into someone’s home and take charge of their children.  We understand that nannies will blossom in families where they are supported and where there is regular communication.  We can’t be with you at work but we will do our best to find you a family where all of this is taken for granted and where you will be fully appreciated.

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